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ServiceBench.com
ServiceBench.com is a business-to-business
application service provider that focuses on streamlining the
communication processes between manufacturers and their authorized
service providers. They key processes that are optimized are
repair part ordering, warranty claim process, and service manual
distribution.
Small Planet Consulting worked with
ServiceBench.com on market strategy, market research, product
definition, and business development strategy as they transformed
from a custom web developer, Sideout Technologies,
into a successful application service provider.
VoiceID Systems
VoiceID Systems develops voice authentication
technology enabling systems to correctly verify someone’s
identity. VoiceID develops the underlying algorithms that can then
be used in multiple environments such as cell phones, PDAs,
internet purchase environments, banking information, just to name
a few.
Small Planet Consulting worked with the
management staff to define a growth strategy for the firm.
Additionally, Small Planet Consulting negotiated technology
license agreements with key partners worth several million dollars
as the key first step in executing that strategy.
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