ServiceBench.com

ServiceBench.com is a business-to-business application service provider that focuses on streamlining the communication processes between manufacturers and their authorized service providers. They key processes that are optimized are repair part ordering, warranty claim process, and service manual distribution. 

Small Planet Consulting worked with ServiceBench.com on market strategy, market research, product definition, and business development strategy as they transformed from a custom web developer, Sideout Technologies,  into a successful application service provider.

VoiceID Systems

VoiceID Systems develops voice authentication technology enabling systems to correctly verify someone’s identity. VoiceID develops the underlying algorithms that can then be used in multiple environments such as cell phones, PDAs, internet purchase environments, banking information, just to name a few. 

Small Planet Consulting worked with the management staff to define a growth strategy for the firm.  Additionally, Small Planet Consulting negotiated technology license agreements with key partners worth several million dollars as the key first step in executing that strategy.